• FAQs

    How do I get started?  

    For the fastest response times, let us know your: 1) full availability for the next two weeks including the soonest you are available for a call or a session, 2) your city 3) preferences for in person (Vancouver or Langley location), online, or phone sessions.

    How much is it?

    Each of our counsellors have their own personal rates which you can find on the “Book Now” page. Some may offer a sliding scale. All rates are set at, or below, Canadian Counselling and Psychotherapy Association (CCPA)/BC Association of Clinical Counsellors (BCACC) Guidelines.

    Though we act from a step-by-step, tool-based, coaching/consulting approach which is different than many traditional talk therapists, we are Canadian Certified Counsellors certified by the Canadian Counselling & Psychotherapy Association, so most funding sources recognize us.

    Crime Victims Assistance Program

    If victim, witness, or family member of victim of a crime (including abuse) usual coverage is 12-24 Sessions for adults

    No limit if under 18.

    Provincial Autism Funding

    Family Counseling/Therapy – Up to $6000/year is covered (Richard has experience as a Behaviour Interventionist and Specialist; all team members have experience in approved forms of family therapy).

    Most Extended Health Insurance Companies

    Pacific Blue Cross, Equitable Life, Greenshield, SunLife, etc.

    Do you offer video or phone counselling sessions?

    Absolutely–the same high quality therapy or coaching is offered online as in-person at the same price, but additional online resources are typically provided, and hours are more flexible to your needs (including lunch-times from your office).

    

    We believe it is our calling to provide the same level of high-quality services we give our corporate clients to those not normally able to afford it. 

    We are strong advocates for mental health care accessibility. If you are a brand-new entrepreneur who has quit their job, a student, or single parent, we can work together to find a rate that works for you.

    Please expect to pay up-front–bring cash, cheque, or Interac e-transfer–and we will assist you in the necessary paperwork for reimbursement. If you are unsure you will be covered, ask before-hand and we’ll assist you in finding out.

     

     

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